---
title: "Ignoring Out-Of-Office Replies from Your Campaign Data"
description: "We offer two methods to help you exclude Out-Of-Office (OOO) replies from your campaign data, should you wish to do so."
url: https://helpcenter.smartlead.ai/en/articles/103-ignoring-out-of-office-replies-from-your-campaign-data
collection: "Unified Master Inbox"
updated: 2026-10-28
language: en
---

# Ignoring Out-Of-Office Replies from Your Campaign Data

We offer two methods to help you exclude Out-Of-Office (OOO) replies from your campaign data, should you wish to do so.

If you want to exclude Out-Of-Office (OOO) replies from your campaign data, we provide two methods to achieve this. These automatic responses often don't provide actionable insight and can skew your campaign statistics.

## Method 1: From the Master Inbox

1.  Navigate to the Master Inbox.
    
2.  Use the lead category filter to segregate the OOO replies. Click on the Filter icon.
    

![](https://staticfiles.gleap.io/ghelparticle/6sjdKaiXEnHYbzv33qelMzYcmzkxdV99mBUbDuYiRJSrmVOuD845g6JCRZTzbg52rAJKni7jvzT.png)

3.  Click on Specific Lead Category » Click on Out of Office from the dorp down menu » Click on Apply.
    

![](https://staticfiles.gleap.io/ghelparticle/O88aN4xJ5zFtgBJebg9Z2KvHf015b3I8vqoLCt95VywtQL6jyj0HQApjLi7NXygvGpTDMTIQ9uT.png)

4.  Click on the specific message. Now, click on Ignore Reply and its done. This will remove the selected OOO replies from your campaign data.
    

![](https://staticfiles.gleap.io/ghelparticle/GfLvLdgdnvqd39YzRnyAvYarkrfDUxNakZKTku0c3nzWNI68eGNoeU3P5S2TYLFCel0HJkzzx9j.png)

## Method 2: From Campaign Settings

1.  Go to the **Email Campaigns** section.
    
2.  **Click on the campaign** where you want to ignore the OOO replies. From the menu that appears, select **Edit Campaign** » **Campaign Settings**.
    
3.  On the General tab, scroll down to find **Intelligent AI Lead Categorisation** and from the drop down menu, **select Out of Office** and click on **Save General Settings**.
    

![](https://staticfiles.gleap.io/ghelparticle/KadhGH7GyDxYIJYojnvHJ94JzsWMD60cHDpKa2YdwbBQSpCnwSpvMUbUfvH5kjhXFrfpxQJdxLJ.png)

  
**Note**: If you want to reintegrate OOO replies back into the sequence at a later time, you have the option to do so with a delay. This can be useful if you're dealing with holiday seasons or extended leave periods where OOO replies may be more common.