---
title: "My client's login doesn't work"
description: "Smooth client login experience: Share accurate details after client creation for easy access. We're here to assist- Smartlead"
url: https://helpcenter.smartlead.ai/en/articles/13-my-client-s-login-doesn-t-work
collection: "Whitelabel & Client Access"
updated: 2026-10-26
language: en
---

# My client's login doesn't work

Smooth client login experience: Share accurate details after client creation for easy access. We're here to assist- Smartlead

Once you create a client, you will be shown a popup with the details to share with them.  
  
The URL for them to login will either be:  
  
https://app.smartlead.ai/client-login  
  
If you have set up white labelling, it'll look like this  
  
[https://<your](https://%3Cyour/) custom domain>/client-login