To ensure Smartlead provides its services, Smartlead may engage and use sub-processors with access to certain Utility Data. This table provides important information about the identity, location and the role of each sub-processor used to operate Smartlead.
Subprocessor: Amazon Web Services
Utility: Data processed through Smartlead is sent to the service mentioned.
Purpose of processing: Baseline infrastructure for hosting, processing and storage.
Location: USA
Links for Information: DPA, Compliance, GDPR
Subprocessor: CloudFlare
Utility: Data processed through Smartlead is sent to the service mentioned.
Purpose of processing: DNS management, Whitelabelling control and DDoS protection
Location: USA
Links for Information: Privacy Policy, GDPR
Subprocessor: Stripe
Utility: A platform for online payment processing for internet businesses.
Purpose of processing: DNS management, Whitelabelling control and DDoS protection
Location: USA
Links for Information:Privacy Policy, GDPR policy, Data Processing Addendum
Subprocessor: Trello
Utility: A visual collaboration tool that creates a shared perspective on any project.
Purpose of processing: Project Management, Bug resolution and Feature Release Management
Location: USA
Links for Information: Privacy Policy, GDPR policy, Data Processing Addendum
Subprocessor: Slack
Utility: A communication platform that unifies team collaboration with real-time messaging, archiving, and search.
Purpose of processing: Notification and Internal Team Communication
Location: USA
Links for Information:Privacy Policy, GDPR
Subprocessor: Sendgrid
Utility: A cloud-based email delivery service that assists businesses with email delivery.
Purpose of processing: Transaction emails for notifications
Location: USA
Links for Information: Privacy Policy, GDPR
Subprocessor: Gleap
Utility: Customer support software
Purpose of processing: Customer conversations, support and roadmapping
Location: Austria
Links for Information: Privacy Policy, DPA (Data Processing Addendum)