---
title: "What are the limitations in the free trial?"
description: "Learn what's included in Smartlead's 14-day free trial, what's excluded, and answers to common trial questions."
url: https://helpcenter.smartlead.ai/en/articles/151-what-are-the-limitations-in-the-free-trial
collection: "Getting Started with Smartlead"
updated: 2026-11-09
language: en
---

# What are the limitations in the free trial?

Learn what's included in Smartlead's 14-day free trial, what's excluded, and answers to common trial questions.

## Trial Overview

When you sign up for Smartlead, you get a **14-day free trial** to explore the platform and start your outbound journey. No credit card is required to get started.

## What You Get

-   **2,500 email sends**
    
-   **1,250 contact storage** (see [**what counts as an active lead**](https://helpcenter.smartlead.ai/en/articles/3-what-are-active-leads.md))
    
-   **Unlimited mailbox connections** - no cap, even on trial
    
-   Every other feature available on paid plans
    

## What's Not Included

The only feature excluded from the trial is **white labeling**. See [**How does white labelling work?**](https://helpcenter.smartlead.ai/en/articles/80-how-does-white-labelling-work.md) for details.

## Upgrading

Need more capacity before your trial ends? You can upgrade to a paid plan at any time. See [**Smartlead Pricing Plans**](https://helpcenter.smartlead.ai/en/articles/439-smartlead-pricing-plans.md) for current plan limits.

## Common Questions

**Is there a limit on how many mailboxes I can connect during the trial?**

No. You can connect as many mailboxes as you need during the trial, the same as on a paid plan.

**Do warmup emails count against my trial's 2,500 email sends?**

No. Warmup emails are tracked separately and don't count toward your send limit.

**What exactly counts toward my email send limit?**

Every outbound campaign email counts, including follow-ups. A bounced email still counts, since it was sent before it bounced. Replies you receive, bounce notifications, and unsubscribe events don't count against your limit.