Smartlead users can reply to all the email recipients of an email thread at once by using the feature “Reply All”.
To use the feature “reply all”, log in to Smartlead with your credentials.
Select “Master Inbox” from the primary menu on the left side of your screen.
Upon clicking “Master Inbox,” you'll be directed to the default Inbox tab. Here, all responses from your email campaigns are organized and readily accessible.
Refer to the accompanying screenshot for guidance:
Next, go to an email conversation with multiple recipients or CCs.
Go to the email message that you want to send to “All”.
Next, click on the arrow pointed out in the below image.
A dialog box to create an email will appear on the screen following your action.
This email composing dialog box will have all the recipients and CCs in the “To” and “CC” boxes respectively.
Next, you can compose the email and click on “Send Now” or schedule it to send the same message to “All” in the email thread.
This is how you can use the “Reply All” feature in Smartlead’s master inbox.