Before deleting a mailbox or domain in SmartSenders, it’s important to understand the consequences before moving forward. In this article, we’ll explain what happens when you delete a mailbox.
1. Deletion Happens at the Domain Level: When you delete a single mailbox, the entire domain is deleted. This means all other mailboxes under the same domain will also be removed.
2. No Refunds for Deletion: Once you delete a mailbox, the remaining subscription days will not be refunded, even if there’s still time left in your subscription.
3. Irrecoverable Deletion: Once a mailbox or domain is deleted, it cannot be recovered. Make sure you're certain before you delete anything.
1. Follow-ups to Leads: If you delete the mailbox, any follow-up emails to leads associated with it will be lost.
2. Reduced Sending Volume: Campaigns that use the deleted mailbox will have reduced sending volume.
3. No More Replies: You’ll no longer receive any replies sent to the deleted mailbox.
Deleting a mailbox or domain is a big step. Make sure you fully understand what you’re losing before you delete anything. If you’re unsure, think about pausing the mailbox or moving your leads to another one.
If you have any questions or need help, reach out to our support team. We're here to assist you!
