We're sorry to see you go! Here’s how you can cancel your Smartlead subscription based on your current plan:
For Base and Pro Plan Users
If you’re subscribed to either the Base or Pro plan, you can cancel your subscription directly from your dashboard.
Steps to Cancel:
Log in to your Smartlead account.
Click on your Profile Picture at the top right corner.
Select Settings from the dropdown.
Scroll down and click on Subscription.
Click Cancel and follow the prompts to complete the process.
⚠ Your plan will remain active until the end of your billing cycle.
⚠ If you have any SmartSenders mailboxes, you'll see a reminder modal before cancellation. SmartSenders mailboxes are billed separately — to stop being charged, delete them from the Email Accounts tab.
For Custom Plan Users
If you’re on a Custom Plan, or you downgraded from a Custom Plan to Base/Pro, please reach out to Smartlead support via chat or email us at [email protected] to raise a cancellation request.