Creating and Using Custom CRM Boards in Smart Funnel

Know how you can create Custom CRM boards, scoped to a client or campaign, for staying organized in Smart Funnel.

If you manage multiple clients, campaigns, or workflows, Custom CRM boards help you stay organized and efficient.

With Custom CRM, you can create a dedicated board scoped to a campaign and/or client - and return to it anytime from the sidebar.

What Is a Custom CRM?

A Custom CRM is its own kanban board - laid out just like Smart Funnel - that appears under CUSTOM CRM in your CRM sidebar (below Smart Funnel, All Leads, and Calls). Each one is defined by:

  • A name you choose

  • The campaign(s) it’s scoped to

  • The client(s) it’s scoped to

Why Use Custom CRM?

Custom CRM boards are perfect for:

  • Keeping separate deal boards for different clients

  • Switching between campaign-specific pipelines

  • Running personalized sales workflows for each use case

How to Create a Custom CRM

In the CRM sidebar, click the + icon next to CUSTOM CRM

In the Create Custom CRM dialog, give it a CRM Name

Optionally choose the Campaign(s) and Client(s) to scope the board to

Click Create CRM

Your new Custom CRM now appears in the sidebar list, ready to use just like your main Smart Funnel board.

Managing Your Custom CRMs

Every Custom CRM you create is listed under CUSTOM CRM in the sidebar - click any one to open it, or use the search icon next to the section header to find one by name.

  • Open the menu next to any Custom CRM in the sidebar for further options (e.g. renaming)

Custom CRM helps you scale your pipeline across multiple clients and campaigns - without rebuilding your board each time.


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