If your lead quota is full or you simply want to clean up old data, Smartlead offers flexible options to remove leads and free up lead credits. Whether you're looking to clear out a single campaign or clean up based on lead status, this guide covers all available methods without affecting your account setup unnecessarily.
If you no longer need the campaign and want to remove all leads in one go:
Steps:
Go to Campaigns
Locate the campaign you want to delete
Click the three-dot menu on the right
Select Delete
Deleting a campaign will also delete all associated leads and data.
If you want to keep the campaign but remove all its leads:
Go to Campaigns > Lead List.
Click Delete All Leads.
This keeps the structure and content of your campaign intact, but removes all the leads from it.
You can also filter and delete leads based on specific criteria:
Steps:
Go to Campaign → Lead List
Use filters like:
Lead Status (e.g., Bounced, Failed, Replied)
Email Status
Any custom filters
Click Delete Filtered Leads
Useful for removing unresponsive or bounced leads without deleting the entire list.
You can manage leads directly from the All Leads section:
Go to All Leads.
Manually check the leads you want to delete.
Click Delete.
Bulk deletion in this section requires selecting each lead individually.
When you delete leads, all related data will also be permanently removed. This includes:
Replies
Lead activity history
Associated metrics
Make sure to download or back up any important data before deleting leads.
Frequently Asked Questions (FAQs)
Q: Will deleting leads reset my lead quota?
Yes, once leads are deleted, the credits are freed up and available for new imports.
Q: Does deleting a campaign delete all associated leads?
Yes. Deleting the campaign will also remove every lead within it.
Q: Can I export leads before deleting them?
Yes. Use the Export Leads feature in either Campaign or All Leads section before deletion.
Q: Can I recover deleted leads?
No. Deletion is permanent. Ensure backups are made if needed.
Need Help?
If you're unsure which method to use or need help with bulk deletion:
Email Support: [email protected]
Live Chat: Available via the in-app widget