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Managing Your SmartSenders Orders

Learn how to view, track, download, and export all your SmartSenders orders from one place.

The SmartSenders Orders Dashboard gives you a consolidated view of every mailbox and domain you’ve purchased in Smartlead.

From tracking order status to downloading invoices and exporting records, everything is now accessible from a single page.

Note: SmartSenders order management has moved. What used to live under Email Accounts > SmartSenders Orders is now found under Settings & Profile > Subscription > SmartSenders. The old Email Accounts tab now just shows a banner with a button linking you to the new location.

How to Access SmartSenders Order Page?

Log in to your Smartlead account.

Click on your Profile picture and then click on Settings.

Next, click on Subscription.

From the subscriptions page, select SmartSenders Tab to open the main orders dashboard.

What You Can Do on the Orders Dashboard

The dashboard helps you:

  • View all your mailbox and domain orders in one place

  • Check order amounts, quantities, purchase dates, and statuses

  • Download invoices for any order

  • Track real-time order progress

  • Search for specific orders

  • Select one or many orders (including bulk select)

  • Export selected orders as a CSV

Understanding the Dashboard Layout

When you open Settings & Profile > Subscription > SmartSenders, you'll see a cost summary panel at the top, followed by the same order table you're used to.

The summary panel shows:

  • Total number of mailboxes and domains you currently own

  • Your next renewal date

  • Mailboxes renewing soon, along with their renewal cost

  • Your total SmartSenders cost for the current month

  • A cost breakdown of your mailboxes by pricing tier

Below the summary panel, the order table contains:

  • Order ID

  • Type (Mailbox or Domain)

  • Quantity

  • Amount

  • Purchase Date

  • Last Invoice Date

  • Status

You can scroll, search, or filter to quickly locate any order.

A Purchase Mailbox button is also available here, so you can start a new order without leaving this page.

How to Track Order Status (Most Important)

To view live provisioning progress:

  1. Go to the Orders Dashboard

  2. Find the order you want to track

  3. Click the More Info icon ℹ beside it

  1. A tracker panel opens showing real-time order status

This helps you confirm whether a mailbox/domain is fully set up, pending, or in progress.

How to Download an Invoice

To get an invoice for any order:

  1. Locate the order in the dashboard

  2. Click the Download Invoice icon or button

A PDF will download instantly

Use this for accounting, compliance, or internal reporting.

How to Export Orders to CSV

If you need to export orders:

  1. Use the search bar to locate specific orders

  2. Use filters to find orders by date range or type. Once you set the filters, click on Apply.

Click on the Export icon.

A CSV file will download containing all selected records

This is useful for monthly reviews, finance audits, or sharing purchase data internally.

FAQs

Can I track multiple orders at once?

Tracking is shown per order. You’ll need to click the ℹ icon for each order individually.

What formats can I export?

Currently, exports are available in CSV.

Can I filter by order type or date?

You can use the search bar to quickly find orders by ID or keywords. More filtering options will be added in future updates.

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