Managing Your SmartSenders Orders

The SmartSenders Orders Dashboard gives you a consolidated view of every mailbox and domain you’ve purchased in Smartlead.

From tracking order status to downloading invoices and exporting records, everything is now accessible from a single page.

1. What You Can Do on the Orders Dashboard

The dashboard helps you:

• View all your mailbox and domain orders in one place

• Check order amounts, quantities, purchase dates, and statuses

• Download invoices for any order

• Track real-time order progress

• Search for specific orders

• Select one or many orders (including bulk select)

• Export selected orders as a CSV

2. Understanding the Dashboard Layout

When you open Email Accounts > SmartSenders Orders, you’ll see a table containing:

• Order ID

• Type (Mailbox or Domain)

• Quantity

• Amount

• Purchase Date

• Invoice Date

• Status

You can scroll, search, or filter to quickly locate any order.

3. How to Track Order Status (Most Important)

To view live provisioning progress:

1. Go to the Orders Dashboard

2. Find the order you want to track

3. Click the More Info icon beside it

4. A tracker panel opens showing real-time order status

This helps you confirm whether a mailbox/domain is fully set up, pending, or in progress.

4. How to Download an Invoice

To get an invoice for any order:

1. Locate the order in the dashboard

2. Click the Download Invoice icon or button

3. A PDF will download instantly

Use this for accounting, compliance, or internal reporting.

5. How to Export Orders to CSV

If you need to export orders:

1. Use the search bar to locate specific orders

2. Use checkboxes to select one, multiple, or bulk select all

1. Click Export

2. A CSV file will download containing all selected records

This is useful for monthly reviews, finance audits, or sharing purchase data internally.

6. How to Filter Orders?

You can use filters to quickly narrow down your orders based on amount, purchase date, status, or type.

To filter your orders:

1. Click the Filter icon at the top of the dashboard

2. Adjust the Amount Range slider to set a minimum and maximum value

3. Select a Purchase Date Range using the date picker

4. Choose a Status (Active or Inactive)

5. Choose a Type (Mailbox or Domain)

6. Click Apply to update the results

7. Click Clear All anytime to reset your filters

Filtering helps you quickly find the exact orders you’re looking for, especially when you have a large purchase history.

7. FAQs

Can I track multiple orders at once?

Tracking is shown per order. You’ll need to click the icon for each order individually.

What formats can I export?

Currently, exports are available in CSV.

Can I filter by order type or date?

You can use the search bar to quickly find orders by ID or keywords. More filtering options will be added in future updates.