---
title: "Managing Your SmartSenders Orders"
description: "Learn how to view, track, download, and export all your SmartSenders orders from one place."
url: https://helpcenter.smartlead.ai/en/articles/434-managing-your-smartsenders-orders
collection: "SmartSenders"
updated: 2026-11-02
language: en
---

# Managing Your SmartSenders Orders

Learn how to view, track, download, and export all your SmartSenders orders from one place.

The SmartSenders Orders Dashboard gives you a consolidated view of every mailbox and domain you’ve purchased in Smartlead.

From tracking order status to downloading invoices and exporting records, everything is now accessible from a single page.

**Note:** SmartSenders order management has moved. What used to live under **Email Accounts > SmartSenders Orders** is now found under **Settings & Profile > Subscription > SmartSenders**. The old Email Accounts tab now just shows a banner with a button linking you to the new location.

## **How to Access SmartSenders Order Page?**

Log in to your Smartlead account.

Click on your **Profile picture** and then click on **Settings.**

![](https://staticfiles.gleap.io/ghelparticle/Wy8NTtstumSB6kImo4p5N9li5SSBfrRVk7H40dymbEgu8s4R772n2pb6GsPTZ0d00xVrUOyQDlJ.png)

Next, click on **Subscription**.

![](https://staticfiles.gleap.io/ghelparticle/JzsuHTz47hjLp6ci2OJjWdbr3AsrCyZgqiXXWs8PkEBBed8BtR9QDRoiuLleUIALoKBjEPuu67J.png)

From the subscriptions page, select SmartSenders Tab to open the main orders dashboard.

![](https://staticfiles.gleap.io/ghelparticle/VrPjF2MdbrHtk8DQ8HAFQZSnaEuPmsaOitX9nQXN9o4p20748QqUyOIzozNNqRaOj4fXF2ULIGy.png)

**What You Can Do on the Orders Dashboard**

The dashboard helps you:

-   View all your mailbox and domain orders in one place
    
-   Check order amounts, quantities, purchase dates, and statuses
    
-   Download invoices for any order
    
-   Track real-time order progress
    
-   Search for specific orders
    
-   Select one or many orders (including bulk select)
    
-   Export selected orders as a CSV
    

**Understanding the Dashboard Layout**

When you open **Settings & Profile > Subscription > SmartSenders**, you'll see a cost summary panel at the top, followed by the same order table you're used to.

The summary panel shows:

-   Total number of mailboxes and domains you currently own
    
-   Your next renewal date
    
-   Mailboxes renewing soon, along with their renewal cost
    
-   Your total SmartSenders cost for the current month
    
-   A cost breakdown of your mailboxes by pricing tier
    

Below the summary panel, the order table contains:

-   **Order ID**
    
-   **Type** (Mailbox or Domain)
    
-   **Quantity**
    
-   **Amount**
    
-   **Purchase Date**
    
-   **Last Invoice Date**
    
-   **Status**
    

You can scroll, search, or filter to quickly locate any order.

A **Purchase Mailbox** button is also available here, so you can start a new order without leaving this page.

## **How to Track Order Status (Most Important)**

To view live provisioning progress:

1.  Go to the Orders Dashboard
    
2.  Find the order you want to track
    
3.  Click the **More Info** icon ℹ beside it
    

![](https://staticfiles.gleap.io/ghelparticle/Zw3WZ9r9g1MtcNmAoqdWYflenkAvXPqoZFvHH4VDDcBwfmAq7IVvv7oudy0z2TPkKzuTQz7n3QQ.png)

4.  A tracker panel opens showing real-time order status
    

![](https://staticfiles.gleap.io/ghelparticle/RRhJvavIbAUni8cabnzrv1TeXUwcFzFTGmeJMyimSuqVaDy0ENI11uKz4pPXepwKuHIIhLtwx9o.png)

This helps you confirm whether a mailbox/domain is fully set up, pending, or in progress.

## **How to Download an Invoice**

To get an invoice for any order:

1.  Locate the order in the dashboard
    
2.  Click the **Download Invoice** icon or button
    

![](https://staticfiles.gleap.io/ghelparticle/kcSVAfFBth5sbJCrnStWyjHzarrIUBFIXcfK5f3EAQozSKOrwRgn2FYEapML9mNWrF0zHAlmj90.png)

A PDF will download instantly

Use this for accounting, compliance, or internal reporting.

## **How to Export Orders to CSV**

If you need to export orders:

1.  Use the **search bar** to locate specific orders
    
2.  Use filters to find orders by date range or type. Once you set the filters, click on Apply.
    

![](https://staticfiles.gleap.io/ghelparticle/eGK87FchiOfc0B4Rm82r184AlyeFbKtSwtZmfoeT8m5Vap7eMFVLrReH1f0RXBw99NjSwkWe88h.png)

Click on the **Export icon.**

A CSV file will download containing all selected records

This is useful for monthly reviews, finance audits, or sharing purchase data internally.

## **FAQs**

### **Can I track multiple orders at once?**

Tracking is shown per order. You’ll need to click the ℹ icon for each order individually.

### **What formats can I export?**

Currently, exports are available in **CSV**.

### **Can I filter by order type or date?**

You can use the search bar to quickly find orders by ID or keywords. More filtering options will be added in future updates.