---
title: "How to Add a Call Step to a Campaign Sequence?"
description: "Learn how you can add calling as a sequence step while creating a campaign in Smartlead"
url: https://helpcenter.smartlead.ai/en/articles/464-how-to-add-a-call-step-to-a-campaign-sequence
collection: "SmartDialer"
updated: 2026-10-29
language: en
---

# How to Add a Call Step to a Campaign Sequence?

Learn how you can add calling as a sequence step while creating a campaign in Smartlead

You no longer have to wait for a reply to pick up the phone - you can build a manual call directly into your outreach sequence, right alongside your email steps.

### **Step 1: Open the Sequence Builder**

-   Go to **Email Campaigns** and **Create a New Campaign (**[**Learn More**](https://helpcenter.smartlead.ai/en/articles/442-how-to-create-an-email-campaign-in-smartlead-the-new-version.md)**)**
    
-   Click the **Sequence** tab
    

### **Step 2: Add a Sequence Step**

-   Below your existing step(s), click **\+ Add Sequence**
    
-   Three step types appear:
    
    -   **Email** - Automated email
        
    -   **Call** - Add to queue
        
    -   **Manual** - Send manually
        

![](https://staticfiles.gleap.io/ghelparticle/GyWOGwzTeDcTfIim5a9oDWbADDZcOT0NE6kgY5xJjPboq6wnaYuTjYs3GXBHaKn36DfpobVW3HZ.png)

-   Select **Call**
    

### **Step 3: Set the Delay**

-   Set **Wait for \[X\] days** to control how long after the previous step the call step should trigger (e.g., "Wait for 2 days" after Email Step 1)
    
-   The new step appears in the **Sequence Flow** as **Call Step \[N\] - Manual phone call to lead**
    

![](https://staticfiles.gleap.io/ghelparticle/UrLT1jmb5AYixH9fG1j82Vjh9gRyP1tzG0E00XKqQXXoTS9ugWkZ4TTJvE6HDBGEaxAI5675kMH.png)

### **Step 4: Save**

-   Click **Save**, or continue to **Next: Email Accounts**
    
-   Your changes auto-save as you build the sequence
    

> A Call step is a manual dial - it queues the lead for your team to call, it does not place an automated call.

### **Where These Leads Go**

Once a lead reaches a Call step in the sequence:

-   They're automatically added to the **Sequence Leads** queue inside the dedicated **SmartDialer** section (not Master Inbox)
    
-   Leads are shown with their **local time**, so you can call during their business hours
    
-   Leads waiting more than 7 days surface a reminder banner so none get missed
    

For the full workflow on working this queue, dialing, reviewing call logs, and managing your numbers from the dedicated SmartDialer section, see: _SmartDialer Section: Call Queue, Logs & Numbers_.