Step 1: Login to each respective Google account Make sure you are logged in to the Google account that you are using with SmartLead.
Step 2: Navigate to the DisplayUnlockCaptcha link Go to the following link using the Google account that you are facing the error with: https://accounts.google.com/b/0/DisplayUnlockCaptcha. Click on "Continue" to proceed.
Step 2.1: If the page shows as unavailable If the DisplayUnlockCaptcha page is unavailable or not loading, close the tab and move on to Step 2.5.
Step 2.5: Go back to your Google account In your Google account, try the following steps:
Turn off and on your 2FA (Two-Factor Authentication) to refresh the settings.
Delete any old app passwords that you have previously created for SmartLead.
Create a new app password for SmartLead and copy it.
Then, head back to SmartLead and use the new app password in your Email account's general settings. Click on "verify your account" to ensure the settings are updated.
Step 3: Reduce the daily sending limit for the account In your Google account, go to the Email Accounts section and select the account that is encountering the error. In the general settings, reduce the "Messages Per Day" limit to 40 or a lower value.
Step 4: Click "Save" and wait Click on "Save" on the bottom right corner of the settings page. If you encounter an error while saving, wait for 24 hours and retry. The issue should be resolved after that.
Note: This error may occur if you are pushing the sensitivity thresholds for Gmail. It is recommended to reduce the volume of emails per day or avoid using Gmail accounts for outbound campaigns. Instead, warm up the accounts by sending a lower volume of emails (around 30 per day) for 1-2 weeks with a high reply rate (around 45%).
By following these steps, you should be able to resolve the "Sending Quota Exceeded" error for your Google accounts used with SmartLead. If you continue to face issues, it is recommended to contact SmartLead support for further assistance.